04 / PRICING
Honest pricing. No per-seat surprises.
Free during early access for solo operators, $15/technician/month billed annually on Team, and an actual conversation if you need Enterprise. No usage meters running in the background.
Invoiced billing during early access · annual prepay availableSolo
Free
during early access · single technician
- 1 technician seat
- Unlimited sessions
- 7-day audit log
- Email magic-link sign-in
- SSO + custom roles
- Session recording
Most popular
Team
$15 / technician / month
billed annually · $19/mo on monthly cadence
- Unlimited sessions
- Microsoft OIDC + verified domains
- Two-factor policy + grace period
- Audit log · 90 days
- Role-aware visibility (Owner / Admin / Member)
Enterprise
Talk to us
for larger fleets or specific requirements
- Everything in Team
- Custom subdomain + branding
- SAML SSO (roadmap)
- Audit log retention beyond 90 days
- Dedicated relay capacity
- Direct access to engineering
04.01 / COMPARE
Pick the right shape.
Everything in plain language. If a row says "Roadmap," we mean it's not built yet, not that it's coming next sprint.
Solo Team Enterprise
Sessions
Concurrent live sessions 1 50 Unlimited
Monthly session cap Unlimited Unlimited Unlimited
Annotations
Touch injection: view-only by design — — —
Identity & access
Email magic-link sign-in
OIDC SSO —
Verified-domain enforcement —
Custom roles Roadmap Roadmap Roadmap
Audit & compliance
Audit retention 7 days 90 days Talk to us
Role-aware visibility
Stream to S3 Roadmap Roadmap Roadmap
DPA on request On request On request On request
Support
Channel Community Email Email + direct engineer
SLA Best effort 2 business days Talk to us
04.02 / MATH
The bill, in plain numbers.
A 12-technician team on Team plan, billed annually: $2,160 a year, or $15/seat/month × 12 months × 12 seats. No per-session fees. No recording surcharge.
- You count seats once. Toggling a member to inactive frees the seat instantly.
- Annual pre-pay locks the rate for 12 months even if list price rises.
- Cancel anytime; unused months are pro-rated and refunded.
- We will never invoice you for an overage without a 7-day heads-up email.
Annual bill · 12 technicians
Team plan · 12 months
12 × $180 / seat / year $2,160.00
OIDC SSO included
Audit log · 90 days included
US-East relays included
Total
$2,160.00
About $15 / technician / month, all-in.
04.03 / QUESTIONS
Things people ask before signing.
Do you charge for the iOS end-user app?
Never. The customer-side iOS app is free to download and free to use. Pricing is per technician seat on your side; the end users you support aren't counted, capped, or metered. A workspace with 12 technicians can support 12,000 customers a month without paying a cent extra.
What happens if we go over our seat count?
Nothing automatic. You count seats once a month when you reconcile your invoice. We'll never silently overage-bill. If your team has grown, we'll send you a heads-up email and ask how you'd like to handle it.
Can we self-host the relay?
Not yet. The coturn TURN deployment is single-tenant on Fly. If self-hosting is a hard requirement for compliance reasons, talk to us. We can probably figure something out.